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1 (818) 609-9299
Open Hours
8:00am - 5:30pm [PST]
Monday - Friday

Our Privacy Policy

Updated: April 2011

This Privacy Policy discloses the privacy practices for (the “Site”). Specifically, this Site has agreed to notify you of:

  • What personally identifiable information of yours is collected from you through the Site.
  • The organization collecting the information.
  • How the information is used.
  • With whom the information may be shared.
  • What choices are available to you regarding collection, use and distribution of the information.
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Crux Interfacing Solutions’s control.
  • How you can correct any inaccuracies in the information.

If you feel that this company is not abiding by its posted privacy policy, you should first contact Crux Interfacing Solutions by e-mail:

Information Collection and Use

Crux Interfacing Solutions is the sole owner of the information collected on the Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement or at the point of collection. Crux Interfacing Solutions collects information from our users at several different points in the Site.


In order to use some portions of this Site, a user may be first required to provide name and address information. During any product ordering or sign-up for any e-mail service, for example, a user is required to give their contact information (such as name, company information, physical address and e-mail address). This information is used to contact the user about the services on our site for which they have expressed interest, and to ensure that those items that they have ordered may be shipped without error. It is sometimes optional for the user to provide demographic and geographic information (such as job title, job responsibilities, etc.), but we encourage all users to provide as much of the optional information as they are comfortable, so that we can provide a more personalized experience on our site.


The Site makes minimal use, if any, of so-called “cookies.” Any cookies we use are for the sole purpose to expedite ordering, and are initiated only after you have selected a product to place in your shopping cart. The site may in the future increase its use of cookies; at that time, all active visitors to the service will be notified of this change in our policy.

Web Server Log Files

We may use IP addresses to analyze trends, administer the site, track patterns of user movement through the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information, and we make no effort to do so. We use such information to help us improve navigation methods, develop content which meets the interests of the greatest numbers of users, and to identify any other areas for improvement or development.


We may share aggregated usage and demographic information with our business partners. This is not linked to any personal information that can identify any individual person or company.

In order for this website to properly fulfill its obligation to our users, it is occasionally necessary for us to supplement the information we receive with information from 3rd party sources. For example, In order for this website to enhance its ability to tailor the site to an individual’s preferences and to provide information and services that meet and even anticipate our users’ needs, we combine information about the information needs of our users with similar information from our partner companies and from third-party sources, to create a generalized user profile. Information we contribute to this process is aggregated usage and demographic information only. This is not linked to any personal information that can identify any individual person or company.


This web site may contain links to other sites. Please be aware that Crux Interfacing Solutions is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they use such links; they should read the privacy statements of each and every web site so linked, regarding their collection and use of any personally identifiable information. This privacy statement applies solely to information collected by the Crux Interfacing Solutions website.

Newsletters, E-mail Services and Information Requests

If a user wishes to subscribe to any of our e-mail services (when any are offered), such as an e-mail newsletter, or if you request a printed catalog or brochure, we ask for contact information such as name, e-mail address and mailing address.

Surveys & Contests

From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any of the information requested in the survey or contest forms. Information requested may include contact information (such as name and shipping address), and demographic or geographic information (such as job title or zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


If a user elects to use any of our referral services for informing a friend about our site (when any such services are offered), we ask them for the friend’s name and e-mail address. Crux Interfacing Solutions will automatically send the friend a one-time e-mail inviting them to visit the site. Crux Interfacing Solutions stores this information for the sole purpose of sending this one-time e-mail. The friend may contact Crux Interfacing Solutions to request the removal of this information from their database, by sending e-mail to


This website takes every practical precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

Whenever a user accesses an online store in this domain, our online checkout system is accessed, and you are transferred to our secure web servers, so that information you provide is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as an order form, the padlock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer or in the address line of Firefox browsers appears locked (as opposed to unlocked, or open, when you are just ‘surfing’).

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. On a regular basis, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, in our hosting company’s secured facilities.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this webpage so that our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we might disclose it.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we may use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

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