Call us at
1 (818) 609-9299
Open Hours
8:00am - 5:30pm [PST]
Monday - Friday

Tech Support

 

The fastest way to get a response is by accessing our online Tech Support form.

818-609-9299

855-822-1348   (Toll-free in the U.S.)

Tech Dept. Hours

Monday – Friday, 9am – 5pm (PST)

    Radio replacementFactory integrationOthers

    For radio replacement installs please send pictures of both factory and aftermarket harness connectors view from the pin side and wire side.

    For factory integration Please provide a picture of radio, model number of radio, radio knob, and monitor.

    Product Liability:
    CRUX Interfacing Solutions shall not be held liable for any consequential, incidental and contingent damages arising from, but not limited to, the sale, transportation, installation, use, unauthorized repair or tampering of its products. CRUX cannot guarantee a vehicle’s electronic components to be compatible with any of its products due to the large variation in OEM systems, thereby it is the responsibility of the installer to verify and confirm vehicle configuration as to product compatibility prior to installation. Installer shall be responsible as to all liability insurance to cover any damage that may arise through installation. Likewise, CRUX’s recommendation of an installation facility shall not constitute any grounds for responsibility or liability. Notwithstanding any other provisions of this disclaimer, CRUX’s maximum combined liability shall be limited to the price paid for the specific product that caused the alleged damages.